P.O. Box 1129
Hours: 9am-5pm Mon-Fri.
Phone: Toll Free 1-888-266-5295. Other 704-739-2366
SHIPPING INFORMATION:We offer FAST SHIPPING with tracking information from reliable carriers. Delivery to most states will be on the 4th business day or faster. Most orders placed before 2:30pm Eastern Time will be shipped that same day. Most orders placed after 2:30pm (or on weekends) will be shipped the next business day. You will receive an email regarding the expected ship date by the end of the next business day. Please call if you need immediate availability or have any questions.
Shipping Rates for Continental U.S. Shipments
FREE GROUND shipping for orders over $99.95 (excludes APO, AK, HI and PR)
Ground Shipping - $7.00 for any order under $100
3rd Day Delivery - $15 for 1 item. Add $2 for each additional item
2nd Day Delivery - $22 for 1 item. Add $5 for each additional item
Next Day Delivery - $40 for 1 item. Add $5 for each additional item
Only business days are counted as days for delivery. Saturday, Sunday & Holidays do not count
Orders placed after 2:30 pm Eastern Time will be shipped the next business day.
Shipping Rates for Puerto Rico, Alaska, Hawaii & APO Shipments
Orders will be shipped via USPS Mail at a rate of $12.00 for shipments under 10 pounds. Shipments over 10 pounds will be charged actual cost
Orders from international customers will be processed through a third party forwarding company named International Checkout. We have been partners many years and can assure you that they are a safe and reputable company. They will handle all billing and shipping of your order.
International Order Instructions
1. Add items to the shopping cart at BasicSkiwear.com
2. Click the International Checkout button.
3. Complete your order through the International Checkout website
If you have questions please contact International Checkout
PayPal is integrated into our shopping cart. Click the PayPal button and select payment method. You will be redirected back to our site to submit your order.
CHARGE CARD INFO:
Date Billed--Your card will not be charged until the day your order is shipped.
Authorization Notice--Your billing address must be listed on order form as the address you receive your credit card statement in order for credit card authorization. The billing name must also be exactly as written on your card.
Security--The charge card information is scrambled and transmitted to us. This transaction is as safe as using your charge card in any store.
We have retail store locations in North Carolina and South Carolina and must charge sales tax on shipments made to these two states. No sales tax will be charged for shipments to other states.
Returns for refund: Any returns for refund must be made within 30 days and the merchandise must be returned in new condition with all tags. Returned merchandise that is worn will NOT be accepted. Please understand that all goods returned must be in brand new condition ready to sell again. You may return the merchandise using any method you choose. You are responsible for return shipping charges, unless we made a mistake.
We do NOT charge shipping for exchanged items.
Returns should be sent to:
815 Floyd Street
Kings Mountain, NC 28086.
Be sure and include a copy of your packing list so that we can credit your account properly.
Defective Returns: Please call customer service for return authorization on defective goods. Customer Service can be reached toll free: 888-266-5295 (9am to 5pm Eastern, Mon-Fri)
All merchandise is first quality and carries the manufacturers warranty.
We will not give email addresses or any other information concerning our customers to any other source.